Here are some of the most common questions we get about cash payments, card-only policies and how you can help support inclusive payment options.
A: Many shops are switching to card-only for convenience, speed or to reduce handling of physical money. However, this can unintentionally exclude customers who rely on cash.
A: Cash is vital for many older people, those without bank accounts, people living in rural areas with poor signal and anyone on a tight budget who needs to manage money carefully.
A: Digital payments are convenient, but they carry risks like fraud, tracking, system outages and data misuse. Cash avoids these and gives users privacy and independence.
A: Yes. Around 900,000 UK adults do not have a bank account, according to the FCA Financial Lives 2024 survey. Many more face barriers to using digital payments.
A: Card machines come with monthly fees, transaction charges and setup costs. These costs can eat into the profits of small, independent traders — especially on low-cost items.
A: Yes. Cash is resilient and works even when card readers or phone networks go down. It’s an essential backup during system outages or emergencies.
A: Every card or app payment creates a digital trail. This can be tracked, analysed or sold for advertising. Cash offers privacy and anonymity.
A: Use our directory to find local shops that accept cash, talk to traders about keeping it as an option and help spread the word by sharing this website with others.
A: If you accept cash, you can register with us to be included in our directory and receive a free “We Accept Cash” window sticker. A Contact page will be available soon.
A: We believe in choice. This campaign supports keeping cash as an option, not replacing cards — a fair, flexible economy works best when everyone can choose how to pay.
Still have questions? A Contact Page is coming soon where you’ll be able to reach out directly.